Spanos Motors
Reviews and Complaints
Bought my Benz
Typical 'Side of the Road' Used Car Dealership-Bad!
Preferred solution: Deliver product or service ordered
STILL NO PLATE
Horrible.
Made the mistake of a lifetime buying a vehicle here. Bought a used Jetta for my college student.
Did not buy the expensive extensive warranty. Bought a total lemon! Noticed problems two weeks after purchase. Called Spanos, took the vehicle back several times and was told would cost me large dollars to fix.
Brought the car back to New York and so far have put over $4000 in the vehicle. Have placed several calls to Spanos GM who finally after a dozen calls returned my call. He was rude and basically told me it was my problem including that I was just a "snob from NY" I was appalled!! We are finally getting rid of this lemon but still on the loan.
We have put more than $4000 in the vehicle and it still isn't fixed. We bought the vehicle with all the rear springs broken, a non functioning ABS module, a bad valve body in the transmission, several recall parts that never got replaced, an electronic throttle body failure, a bad ECU unit, a non functioning rear door, dirty, rusty transmission fluid, and many other problems!!! Spanos takes NO responsibility. They are criminals.
Do not buy from here. If I could get a lawyer or take legal action, I would but they know they are safe and do not care. Karma is all I can say.
The GM doesn't a conscience and is an indecent human being. Low life.
Spanos Motors - Customer Care Review
Spanos Motors - Customer Care Review
Sales Review
Spanos Motors - Customer Care Review from Daytona Beach, Florida
2011 Mercedes Benz Gl350 Car Review from Atlanta, Georgia
Spanos Motors Customer Care Review
MY PATIENCE IS RUNNING THIN!
TOM, NO KEY AGAIN IN THE MAIL. THIS IS REALLY RIDICULOUS!! I CALLED TO SPEAK TO ELI AND APPARENTLY HE IS NOT IN AND YOU WERE NOT AVAILABLE.
REALLY AT THIS POINT THERE IS NO KEY. HOWEVER, I SHOULD NOT PAY FOR THE RADIO FACE PLATE BECAUSE NO ONE TOLD ME THE EJECT BUTTON WAS BROKEN. I ALSO DID NOT NEED TO PAY FOR A NEW REMOTE KEY WHICH I DID BECAUSE THE CAR WAS NOT LOCKING! I FIXED THE OUTSIDE PILLAR AND THE INSIDE WHICH WAS INSTALLED WITH MISSING CLIPS. THIS HAS BEEN GOING ON FOR OVER THREE WEEKS NOW ! MY PATIENCE IS RUNNING THIN!
I WILL NOW RATE YOU AND SPANOS MOTORS ON DEALER RATER HOW TERRIBLE THE SERVICE HAS BEEN; I WILL CONTACT CAPITAL ONE FINANCE AND YOUR LOCAL TELEVISION STATION SO MY VOICE IS HEARD. I HAVE EMAILS OVER AND OVER AGAIN ON RESOLVING THESE ISSUES WHICH WAS OVER LOOKED. I HAVE TAKEN THE INITIATIVE TO RESOLVE THE REMOTE KEY AND PILLARS BECAUSE THE CAR WAS LOCKING. OUT OF GOOD WILL I SUGGESTED FOR SPANOS TO PURCHASE THE RADIO FACE PLATE AND I WILL PAY FOR THE LABOR HERE AT A RADIO SHOP. HOWEVER YOUR ANSWER WAS FOR ME TO PAY FOR RADIO FACE PLATE AND DRIVE UP FOR FREE LABOR. REALLY ! SPENT MONEY ON GAS AND MY TIME WHEN I COULD RESOLVE THIS ISSUE 5 MIN FROM MY WORK. MY PATIENCE IS RUNNING THIN!
I DECIDED TO PURCHASED A CAR FAR AWAY FROM SOUTH FLORIDA BECAUSE OF LIES AND LACK OF PROFESSIONALISM, APPARENTLY THE PROBLEM IS STATE WIDE!
REALLY FOUR WEEKS FOR A MAIL KEY AND NO ANSWER ON RESOLVING THE MINOR ISSUES THAT SOMEONE SHOULD HAVE INSPECTED!!!
Short Review on June&nbs-04:00;28,&nbs-04:00;2016
Review in Dealers category from Miami, Florida
Short Review on July&nbs-04:00;15,&nbs-04:00;2016
TERRIBLE SERVICE AND COMMUNICATION
- Day i got my car back and never have to speak to them again
- Customer service communication
Preferred solution: INFORM OTHERS
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i know worked there